Customer Support Channels
A 1–hour Response Guarantee
Our client assistance crew is taught to promptly care for all our shared web hosting service users’ queries and information demands. Through our ticket system, it will be possible to post your request and a support staff member will get back to you in only max 1 hour. In actual fact, practice has confirmed that the normal resolution time frame is 20 minutes.
A Top–quality Support Service
Our customer assistance service is supplied by a group of licensed specialists who’re able to reply to your issue quickly. You can easily contact the support team by launching a tech support ticket from your Web Hosting Control Panel or by submitting us an email message. On working days, you may as well call us on the telephone or use the online chat solution.
An Intuitive Help Section
We have included a substantial know–how base into the Control Panel to help you have very helpful step by step guidance anytime. Each section of the Control Panel has its own contextual guide area presenting a list of how–to posts. We have also made training videos to offer you a greater idea of how to perform any given task.