1 hour ticket response
UILhosting.com’s team of technical support engineers is devoted to supplying rapid answers to each of your questions. We’ll examine your ticket as soon as it’s been submitted and will respond back to you with a solution within less than sixty minutes after the technical support ticket submission. Actually, our average helpdesk ticket response time is 20 minutes.
A Top–Class Client Support Service
Our client support staff representatives possess significant experience in the shared web hosting service industry and are qualified enough to supply a rapid solution to your problem. If, however, the problem at hand is not within the competence of a support engineer, the trouble ticket will be forwarded to a programmer or administrator for further investigation.
A User–Friendly Help Section
To help you get a quick hint on how to use a given feature, we have integrated a truly intuitive Help section in our Web Hosting Control Panel. You can search through a vast collection of web hosting account administration articles and website administration articles, have a glimpse at the F.A.Q. archive or check our how–to video tutorials.